Frequently Asked Questions

Thank you for your interest in our services. We understand that you may have questions or concerns before getting in touch, which is why we have provided a list of frequently asked questions.

Our FAQs cover a range of topics, including digital marketing, web design and SEO.

We encourage you to take a look and see if the information provided can address any of your inquiries.

If you cannot find the answer you are looking for in our FAQs, please do not hesitate to contact our customer support team below.

Click here or call us on 0203 637 6310.

I'm really interested in having Virtualeap create a brand new website for me. I'm curious, could you walk me through the process?

Our approach to web design is characterised by transparency and a commitment to meeting your unique requirements.

To begin the process, we invite you to share with us your specifications, including the number of pages and any desired functionality or design elements.

Once we have a clear understanding of your needs, we will craft a comprehensive proposal for your review and feedback. Our goal is to ensure that the proposal is tailored to your specific needs and preferences, and we welcome any input you may have to refine the plan.

If you decide to move forward with our services, we will provide you with a contract that outlines the scope of work, timelines, and pricing. This contract is subject to revision in order to ensure that both parties are satisfied with the terms.

Before we begin work on your project, we require a 50% deposit of the agreed-upon price. We will then design your new site on a secure sub-domain, incorporating any design or functionality elements that we have discussed in advance.

What is digital marketing exactly?

Digital marketing refers to the practice of promoting and advertising products, services, or brands using digital channels and technologies.

It encompasses a wide range of strategies and tactics that leverage the internet, mobile devices, social media platforms, search engines, email marketing, content marketing, and other digital platforms to reach and engage with a target audience.

Digital marketing uses various techniques to attract, engage, and convert potential customers into loyal customers. Some common components of digital marketing include:

Search Engine Optimisation (SEO): The process of optimising websites and content to improve their visibility and rankings in search engine results pages (SERPs). The goal is to increase organic (non-paid) traffic to a website.

Pay-per-Click Advertising (PPC): In this model, advertisers pay a fee each time their ad is clicked. It often involves bidding on keywords relevant to the target audience, and ads are displayed on search engine results pages or other websites and platforms.

Social Media Marketing: Promoting products or services on social media platforms like Facebook, Instagram, Twitter, LinkedIn, and others. It involves creating engaging content, running paid advertisements, and interacting with followers.

Content Marketing: Creating and sharing valuable and relevant content such as blog posts, articles, videos, infographics, and podcasts to attract and engage the target audience. The goal is to establish authority, build brand awareness, and nurture relationships with potential customers.

Email Marketing: Utilising email campaigns to send targeted messages, newsletters, or promotional offers to a list of subscribers. It is an effective way to nurture leads, retain customers, and build long-term relationships.

Influencer Marketing: Collaborating with influential individuals on social media platforms who have a significant following. They promote products or services to their audience, leveraging their credibility and influence.

Affiliate Marketing: Partnering with affiliates who earn a commission for driving traffic or sales to a business’s website through their own marketing efforts.

Mobile Marketing: Optimising marketing strategies for mobile devices, including mobile-responsive websites, mobile apps, SMS marketing, and location-based advertising.

Digital marketing offers several advantages over traditional marketing, including a wider reach, cost-effectiveness, better-targeting capabilities, measurable results, and the ability to personalise marketing messages.

Do you offer Google Business Profile solutions to boost online visibility and increase brand recognition?

Our team will work with you to optimise your listing to ensure that your business stands out from the competition.

We will conduct an analysis of your listing, identify areas of improvement, and implement strategies to enhance your visibility and attract more customers.

In addition to our GBP optimisation service, we also offer a monthly posting service.

This service is designed to keep your online listing fresh and up-to-date, which is crucial for staying ahead of your competitors. We will create engaging posts that are tailored to your business and your target audience.

By consistently posting fresh content, you can increase engagement with your listing and improve your chances of making sales.

How can we get in touch with you?

We understand the importance of being accessible to our clients. That’s why we offer a variety of communication channels to ensure that we are available when you need us.

Whether it’s by phone, email, WhatsApp, Messenger, or Skype/Zoom, our team is always ready to assist you. 

We believe that clear and open communication is key to building strong relationships with our clients, and we are committed to maintaining that level of communication throughout our partnership.

Whatever your preferred method of communication, we are here to listen and support you.

How much time are we talking about to get a web design project completed?

When it comes to web design projects, there is no one-size-fits-all timeline.

Every project is unique and requires different amounts of time and effort.

However, as a general rule of thumb, we recommend a minimum of 4 weeks to complete a project from start to finish.

I am seeking help in establishing an online presence for the purpose of marketing and selling my products. Can you help?

We are committed to providing our clients with personalised ecommerce solutions that meet their specific needs.

Our team of experienced designers and developers will work closely with you to understand your business requirements, product offerings, and target audience.

We will then design and develop a custom ecommerce shop that is both visually appealing and user-friendly, ensuring a seamless online shopping experience for your customers.

One of the key features of our ecommerce shop design is the integration of a secure and reliable payment gateway.

We understand the importance of selecting the right payment gateway for your business, and we will offer our expertise to help you choose the most suitable option.

Currently, our company lacks a presence on social media platforms. Is it possible for you to provide this service?

We offer a comprehensive social media strategy service that’s tailored to meet your specific business objectives.

We believe that social media should be an integral part of your marketing plan, and we work with you to develop a strategy that aligns with your goals and target audience.

Our team of social media experts has extensive experience in creating and managing social media profiles on various platforms, including Facebook, Instagram, Twitter, and LinkedIn.

Do you offer SEO packages?

We offer a range of monthly SEO plans to suit your goals and budget. Our plans are designed to help improve your website’s visibility, increase organic traffic, and boost your rankings on search engines.

We take a customised approach to SEO, tailoring our plans to fit the unique needs of each client.

Our team utilises the latest SEO strategies and techniques to ensure that your website is optimised for the right keywords and phrases.

With our monthly plans, you can expect regular progress reports and updates on your website’s performance.

Whether you’re looking to increase your online presence, generate more leads, or drive sales, our monthly SEO plans can help you achieve your goals.

What would be the best approach to enhance the search visibility of my local keywords?

One effective way to increase local visibility is by signing up for Google Business.

This free tool allows you to create a business profile that appears in Google search results and maps.

By optimising your profile with relevant keywords, photos, and information, you can improve your chances of being seen by potential customers in your local area.

In addition to creating a Google Business profile, it’s important to link your website to your profile and ensure that your website is also optimised for your target keywords.

This can be done through on-page optimisation techniques such as including relevant keywords in page titles, meta descriptions, and content.

Off-page optimisation techniques such as building quality backlinks from reputable sources can also help improve your website’s search engine ranking, ultimately leading to increased local visibility and more potential customers.

Are your web design services available in locations outside of London?

Yes of course! We offer website design services to companies across the globe.

We believe that every business, no matter their location, should have access to a professional and modern website that accurately represents their brand and showcases their products or services.

Social media marketing campaigns from £300!
Marketing solutions from £300!
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